About us

What Rakkshak Stands For

Rakkshak: /ˈrʌk.ʃæk/ (ruk-shak) means “protector” in Sanskrit. True to our name, we empower communities with emergency response and accessible healthcare solutions. We ensure timely help when it’s needed most, building a healthier future for all.

How Rakkshak Started

1996

In 1996, Vineet Jain founded RACE (Rapid Action in Car Emergency) to provide on-road assistance to stranded vehicles. Despite limited technology, Vineet's dedication made RACE a success, expanding to 30 cities and serving 1.5 million customers with over 1 million rescues by 2010.

During these rescues, Vineet saw many lives at risk due to unreliable emergency services. In one case, a friend faced a critical emergency and received no response after calling 100. These experiences motivated Vineet to extend his rescue efforts to save human lives, leading to the creation of Rakkshak.

2018
Watch Over You - A Women's Safety Solution

With a need to create a solution to help people in emergency situations, Vineet, along with his partner Sumit, created a solution to provide help to women in need of emergency assistance. It had more than 300 trained responders who helped women in emergency situations and dispatched the right help for them. During its operation, it served more than 1,000 clients in New Delhi.

2019

One year later, Watch Over You evolved into something bigger and better. Vineet and Sumit realized the need for a comprehensive solution to help various people in emergency situations. This led to the creation of Rakkshak, a full-fledged emergency response service designed to provide comprehensive assistance to anyone in a medical emergency.

2020

In the year 2020, Rakkshak received an order from the Delhi government to provide ambulance services.

2024

To stay true to their vision and mission of making the world a healthier and safer place, Rakkshak evolved and launched three new services:

  • RESC-U: Developed to provide reliable and timely emergency assistance (Police and Medical) , ensuring that help is always available when needed the most.
  • RxPRESS: Designed to make medical tests and screenings accessible to everyone, no matter where they are.
  • Health Rakkshak: Created to offer affordable healthcare solutions, addressing the rising costs of medical treatment and ensuring quality care for all.

Mission and vision

Mission

Our mission is to empower safety and health through innovative and cost-effective solutions.

Vision

We envision a world where safety is seamless and healthcare is accessible everywhere.

Meet Our Leadership

Sumit Gupta, Co-Founder

With over 20 years of expertise in Financial Management, Fundraising, International Trade, and Corporate Social Responsibility (CSR), Sumit Gupta is a driving force behind Rakkshak. He is dedicated to improving emergency response and expanding healthcare reach.

Vineet Jain, Co-Founder

With over 27 years in rescue services, Vineet Jain is a seasoned professional. After pioneering India’s RACE and Crossroads services, he's dedicated to saving lives in emergencies and expanding healthcare reach with innovative solutions.